Any questions?

We at Dean Brochard want you to have a pleasant and joyful experience with us! If you have any questions or concerns about Dean Brochard processing of personal data don’t hesitate to contact us.

What are my rights as a customer?

You have the right to request access to the personal data that we store about you. You also have the right to request that incorrect or incomplete personal data is corrected. You also have the right to at any time revoke your consent to our processing of your personal data.

As of 25 May 2018 you also have the extent applicable data protection laws provide, a right to erasure of personal data, restriction of processing, to object to certain processing and a right to data portability. The right to data portability covers such personal data that you have provided to us and which we process either based on your consent or in order to fulfill our contractual obligations in relation to you. This typically includes your name, e-mail address, telephone number, address, order information, order history.

What are cookies and why do we use cookies?

Cookies are very small text files that are stored on your device’s hard drive when you visit websites. We use first-party cookies and third-party cookies for the main purposes of; web functionality, web statistics and advertising. Some cookies are vital in order for the website to function properly. The cookies keep track of your settings and make your shopping experience more convenient by e.g. recognizing your device and remembering your preferences and settings.

Cookies are also used to collect usage data such as duration of session, pages viewed, if a transaction was made or demographic data such as origin, gender and age. This information is used for analytical purposes and enables us to create the best shopping experience for you. The cookies we use do not collect any information that can be used to track or identify individuals.

How long will my personal data be kept by Dean Brochard?

If you provide your consent to being a registered customer/member with Dean Brochard, your data will be kept until you deregister. You may at any time deregister from being a customer. If you do not register as a customer/member, your personal data will be kept only for as long as it is necessary to comply with law or in order for Dean Brochard to fulfil its obligations towards you, e.g. to complete delivery or warranty obligations.

No matter what, your personal data will never be kept for a period longer than what is permitted in compliance with applicable personal data legislation.

How will Dean Brochard protect your personal data?

In order to protect the personal data that Dean Brochard process, we have implemented several security measures. We have implemented security procedures, technical and organisational measures to protect your personal data e.g. certification procedures for web browsers. We furthermore have sufficient firewalls and anti-virus programs in order to protect and prevent unauthorized access to the network. Physical access to the premises where the data is stored is limited and employees are required to be identified in order to gain access. Dean Brochard uses e.g. SSL (Secure Socket Layer) which is a protocol for the safe transfer of data over the Internet (or other networks). As a customer, you need to check that SSL is not turned off in the settings of the web browser. With the purpose of preventing any unauthorized access upon processing you credit card number, one-way codes will be used.


Which personal data do we at Dean Brochard collect and why?

In connection with an order we will process the personal data that you provide or have provided us with or that we have collected at our Website by cookies, for the purposes of administering your purchases and fulfilling our obligations to you as our customer. The personal data that Dean Brochard collect is your name (first name and last name), e-mail address, telephone number and address, personal identity number, gender, purchase-, payment- and order history, credit card number, delivery address and IP-address.

When paying via the Website you need to provide further information, such as debit or credit card information. We use third party payment providers in order to process payments via the Website. The payment providers are data controllers for their own processing of your personal data in order to process payments. All data is encrypted and they use the highest possible security PCI standards.

This data above is required in order for us at Dean Brochard to administrate your order. If you do not provide the required information, we will not be able to process your order. We keep information regarding your order and transaction, including any support e-mail relating to the order if any issues arise with the delivered products and for accounting purposes.

We at Dean Brochard care about your privacy

At Dean Brochard we are dedicated to create a safe and enjoyable shopping experience for you. When shopping at we may collect personal information that you provide us when creating an account, making a purchase as well as data collected by cookies. We at Dean Brochard strives to at all times protect your personal data in the best possible way. This policy will help you understand what kind of personal data that Dean Brochard collects and how it is being used. Please read it carefully.