PAYMENT & DELIVERY

What happens if I get the wrong product/it doesn’t fit me?

If this happens, please contact our customer support team at hello@deanbrochard.com immediately and we will do our best to solve this issue. We at Dean Brochard always put you as a customer first and want to make sure that you are satisfied.

Can I change my order when it has been made?

We at Dean Brochard works fast to deliver your product as soon as possible and therefore it is hard to change and stop an order that has already been made. You can always contact us at hello@deanbrochard.com and see if we can stop it, if the order has not already been shipped.

Where is my order?

If you have not received your order within 8 business days (Mon-Fri) we kindly ask you to contact Dean Brochard’s support team at hello@deanbrochard.com for further information.